How We Handle Your Data
01 Accounting Services takes the protection of your personal data seriously. This policy explains what information we collect, why we collect it, and how we keep it safe. It applies to all visitors to our website and to all clients and prospective clients across every jurisdiction in which we operate.
Who we are
01 Accounting Services is an international accounting and advisory firm operating across France, the United Kingdom, Ireland, Malta and Canada. References to "01", "we", "us" or "our" throughout this policy refer to 01 Accounting Services and its associated offices in each jurisdiction.
01AS French Desk Limited (Company No. C99837), registered at 123, Melita Street, Valletta, Malta, VLT 1123, is an international accounting and advisory firm operating across France, the United Kingdom, Ireland, Malta and Canada.
01AS France (EURL, SIREN 802764860), 01AS United Kingdom (Ltd, Co. No. 08936412), 01AS Ireland (01 Accounting Services Paris London Dublin Limited, Co. No. 592985) and 01AS Canada (Cabinet 01AS s.a., NEQ 1180881550, 1249 rue du Sussex, Montréal, Québec H3H 2A1) are international accounting and advisory firms operating across France, the United Kingdom, Ireland, Malta and Canada.
For data protection enquiries, contact us at: contactuk@01accountingservices.com
What Information We Collect
We may collect the following categories of personal data:
Information you provide directly. When you contact us through our website, by email or by phone, we collect the details you share with us, such as your name, email address, phone number, company name, country of interest and any information included in your message.
Client engagement data. When you become a client, we collect the information necessary to deliver our services, including financial records, tax identification numbers, payroll data, employment details and corporate documentation. The specific data collected depends on the services we provide and the jurisdictions involved.
Website usage data. When you visit our website, we may collect technical data such as your IP address, browser type, pages visited and time spent on the site. This data is collected through cookies and similar technologies as described below.
How We Use Your Information
We use personal data for the following purposes:
To respond to your enquiries. When you contact us, we use the information you provide to respond to your message and connect you with the appropriate advisor.
To deliver our services. Client data is used to provide accounting, tax, payroll, compliance and advisory services as agreed in our engagement terms.
To meet legal and regulatory obligations. We are required to retain certain records and report certain information to tax authorities, regulatory bodies and other government agencies in the jurisdictions where we operate.
To improve our website and communications. Website usage data helps us understand how visitors interact with our site so we can improve the experience.
Legal Basis for Processing
Where applicable under the General Data Protection Regulation (GDPR) and equivalent local legislation, we process your personal data on the following bases:
Contractual necessity. Processing required to deliver the services you have engaged us to provide.
Legal obligation. Processing required to comply with tax, accounting and regulatory requirements in the jurisdictions where we operate.
Legitimate interest. Processing necessary for the purposes of running our business, improving our services, and responding to enquiries, where those interests are not overridden by your rights.
Consent. Where we rely on your consent to process data (for example, for marketing communications), you may withdraw that consent at any time by contacting us.
How We Share Your Information
We do not sell your personal data. We may share your information in the following circumstances:
Within 01 Accounting Services. Your data may be shared between 01's offices and team members across jurisdictions where necessary to deliver coordinated, multi-country services. All offices operate under the same data protection standards.
With regulatory and tax authorities. We share information with HMRC, Revenue, the CRA, the Direction Générale des Finances Publiques, Maltese tax authorities and other relevant bodies as required by law.
With professional advisors and auditors. Where necessary for the performance of statutory audits or in connection with legal proceedings.
With technology providers. We use a limited number of third-party tools to support our operations (such as cloud accounting software, secure file sharing and communication platforms). These providers are selected for their data protection standards and are bound by appropriate agreements.
We do not share your data with any party for marketing purposes.
International Data Transfers
Because 01 operates across five countries, your data may be transferred between jurisdictions. Where data is transferred outside the European Economic Area or the United Kingdom, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, or equivalent protections recognised under local law.
Data Retention
Retention periods vary depending on the type of data:
Contact and prospect data: 3 years
Client accounting and tax records: 7 years, in accordance with legal obligations
Website analytics and cookies: 13 months
Your Rights
Depending on your jurisdiction, you may have the right to:
Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data, subject to legal retention requirements
Object to or restrict certain types of processing
Request portability of your data
Withdraw consent where processing is based on consent